Dear Ron,

Now that we have unpacked enough boxes to find our computer, I wanted to make sure I took the opportunity to sincerely thank you for the exceptional care in getting into our new home. As you know, in the beginning, I was unsure about having you represent us both in the purchase of our new house as well as in the sale of our old house. In looking back, I can honestly say it was the very best decision I could have made. Your diligence, attention to detail and "ownership" of the process was so valuable and truly instrumental in making the transaction go as smoothly as it did.

Your action translated to results. When you presented us with your marketing plan for our house, I was very confident in the listing attracting attention . . . I was blown away when, after only three days, the house was sold at a price we were very pleased with.

You continued to impress us as an advocate for our requests on the purchase side of the transaction. When adversity and challenges were presented, I always was very reassured by how "on-top of things" you were. Thank you for absorbing so much of the "headache" associated with the deal so that we could focus on other things.

As many would agree, buying and selling a house is an emotional process. Thank you for being empathetic to that dynamic and always being a calming voice of experience and reason.

I am very pleased with the transaction and we are excited to be in our new home. I am certain that I will be referring friends your way when they have Real Estate needs, as I know that they will be in very good hands. Thanks again for everything!

Sincerely,

T and M Kerr